Services

Are you one of those feeling overwhelmed by the ever-changing world of social media? We get it! Whether you’re a business looking to build a thriving online community or an individual wanting to make the most of your social media presence, we can help. Our social computing services are designed to empower you to achieve your goals and navigate the exciting world of social media with confidence.

Here is a list of our Social Computing Services.

Services

Consulting & Strategy:

  • Social Media Strategy Development: We create customized social media plans for businesses, outlining target audience, content pillars, posting schedule, and brand voice.
  • Community Management Strategy: We design strategies for building and managing online communities, including engagement tactics, content moderation plans, and growth strategies.
  • Social Media Audit & Analytics: We analyze existing social media presence, identify strengths and weaknesses, and recommend improvements based on data and industry best practices.
  • Competitive Social Media Analysis: We analyze competitor social media strategies and performance to identify opportunities for differentiation.

Content Creation & Management:

  • Social Media Content Creation: We create engaging content (text, images, videos) tailored to specific platforms and target audiences. This can include blog posts, infographics, social media posts (organic and paid), video scripts, live streaming content, etc.
  • Content Calendar Management: We plan and schedule social media content in advance, ensuring consistent posting and alignment with overall strategy.
  • Social Media Account Management: We manage day-to-day operations of social media accounts, including posting, responding to comments and messages, and running social media contests.
  • Influencer Marketing Services: We develop and implement influencer marketing campaigns, identifying relevant influencers, negotiating partnerships, and managing campaign execution.

Social Media Advertising:

  • Social Media Ad Campaign Management: We Set up, manage, and optimize social media advertising campaigns across platforms like Facebook Ads, Instagram Ads, and Twitter Ads.
  • Social Ad Targeting & Budgeting: We develop audience targeting strategies to reach the right people and allocate advertising budgets effectively.
  • Social Media Ad Performance Tracking & Analysis: We track the performance of social media ads, measure ROI (Return on Investment), and make data-driven adjustments to optimize campaigns.

Social Listening & Monitoring:

  • Brand Monitoring: We Track brand mentions across social media platforms, identify brand sentiment (positive, negative, or neutral), and understand online brand perception.
  • Social Media Crisis Management: We develop strategies to handle negative brand mentions and online crises effectively, minimizing reputational damage.
  • Competitive Intelligence Gathering: We monitor competitor social media activity to gather insights into their strategies, messaging, and audience engagement.
  • Social Listening Reporting:  We generate reports summarizing social media conversations, brand sentiment, and key insights for clients.

Training & Education:

  • Social Media Marketing Workshops: We conduct in-person or online workshops on social media marketing fundamentals, content creation strategies, and paid advertising best practices.
  • Social Media Management Courses: We develop and deliver online courses on social media management, covering platform-specific features, community management techniques, and social media analytics.
  • Social Media Playbooks & Guides:We Create downloadable resources like social media playbooks and guides for businesses to use as reference for managing their own social media presence.

Social Media Management Tools:

  • Develop Social Media Management Tool: We help brands and businesses with social media management tools to help them schedule posts, track analytics, collaborate with team members, and manage multiple social media accounts from a central location.
  • Curate Social Media Management Tools: If you don’t have the resources to develop your own tool, We can help you curate a list of existing social media management tools and offer recommendations based on your needs and budget.

Advanced Social Media Advertising:

  • Social Commerce Advertising: We develop and manage social media advertising campaigns specifically designed to drive sales through social media platforms (e.g., shoppable Instagram posts).
  • Social Targeting by Demographics & Psychographics: Go beyond basic demographics and target social media ads based on user interests, behaviors, and psychographics for highly targeted campaigns.
  • Retargeting & Lookalike Audience Creation: We utilize retargeting campaigns to reach users who have previously interacted with your brand and create lookalike audiences to target users with similar characteristics to your existing customer base.

Community Management Specialization:

  • Community Management for Specific Platforms: We offer specialized community management services for platforms like Discord servers, Reddit communities, or Facebook groups, requiring a deep understanding of each platform’s culture and engagement strategies.
  • Social Customer Service: We provide social customer service solutions, managing customer inquiries and complaints through social media channels and ensuring a positive customer experience.
  • Social Media Moderation: We offer social media moderation services to monitor online communities for spam, inappropriate content, and enforce community guidelines.

Content Creation Specialization:

  • Social Media Video Production: We create high-quality video content specifically designed for social media platforms like short-form videos for TikTok or Instagram Reels, explainer videos for YouTube, or live streams.
  • Social Media Graphic Design: We design eye-catching social media graphics like infographics, social media post templates, and story elements.
  • Social Media Copywriting: We craft compelling and engaging social media copy (text content) for posts, captions, ads, and other social media content formats.

Technical Services:

    • Social Media Account Setup & Optimization: We help businesses set up and optimize their social media profiles, including bios, cover photos, usernames, and calls to action.
    • Social Media Integration with Websites & CRM Systems: We integrate social media accounts with business websites and CRM (Customer Relationship Management) systems to streamline workflows and centralize data.
    • Social Media App Development: For developers, we could offer custom social media app development services to create unique social experiences for brands or communities.
  • Freelance Marketplace: We can connect businesses with freelance social media specialists, virtual assistants who can manage social media accounts, or content creators who can develop engaging social media content.
  • Affiliate Marketing: We can partner with social media management tools, analytics platforms, or social listening tools and earn commissions by referring clients to their services.

Free Consultation